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Payday & personal loans

Complaint 11952950 USAA

Explained
Company
USAA
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Illinois 622XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 5, 2025Complaint received
  2. Feb 5, 2025Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about getting the loan

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2026Payday & personal loansGetting the loanTXExplainedYes
Aug 25, 2026Payday & personal loansGetting the loanTXExplainedYes
Jul 2, 2026Payday & personal loansGetting the loanGAExplainedYes
Jan 1, 2026Payday & personal loansGetting the loanILExplainedYes
Nov 19, 2025Payday & personal loansGetting the loanCAExplainedYes
Oct 17, 2025Payday & personal loansGetting the loanWAExplainedYes
Oct 11, 2025Payday & personal loansGetting the loanGAExplainedYes
Jul 14, 2025Payday & personal loansGetting the loanSDExplainedYes
Jul 8, 2025Payday & personal loansGetting the loanMDExplainedYes
Mar 19, 2025Payday & personal loansGetting the loanNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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