Case file
Debt collection
Complaint 11979083 Navient
Explained- Product
- Debt collection · Federal student loan debt
- Detail
- You told them to stop contacting you, but they keep trying
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 7, 2025Complaint received
- Mar 18, 2025Sent to Navient (39 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navient complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 28, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | CA | Explained | Yes |
| Jul 27, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | CA | Explained | Yes |
| Jun 17, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | CA | Explained | Yes |
| Apr 6, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | CA | Explained | Yes |
| Feb 20, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | FL | Explained | Yes |
| Jan 7, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | WV | Explained | Yes |
| Jun 28, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | MO | Explained | Yes |
| Mar 31, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | RI | Explained | Yes |
| Feb 26, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | MI | Explained | Yes |
| Feb 26, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | WI | Explained | Yes |
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