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Case file

Credit cards

Complaint 12022747 Current

Fixed
Company
Current
Product
Credit card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
Illinois 60085
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Feb 10, 2025Complaint received
  2. Feb 10, 2025Sent to Current
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Current complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Apr 7, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedNo
Jun 14, 2025Credit cardsTrouble using your cardCan't use card to make purchasesOHExplainedYes
Apr 3, 2025Credit cardsTrouble using your cardCan't use card to make purchasesTXExplainedYes
May 28, 2023Credit cardsTrouble using your cardCan't use card to make purchasesILExplainedYes
Jun 28, 2021Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Apr 28, 2021Credit cardsTrouble using your cardCan't use card to make purchasesARExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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