Bank · complaint record
Current complaints
Filed under FinCo Services Inc DBA Current
Consumers have filed 2,522 complaints about Current since 2019, 1,144 of them in the last 12 months (+99% on the year before). It answered 80.6% on time and closed 4% with relief for the customer - less often than a typical bank. The most common problem is managing an account. It is the 16th most complained-about of 188 banks & credit unions this year.
Poor response record. How it works
- Complaints on record
- 2,522
- Last 12 months
- 1,144
- Answered on time
- 80.6%
- Closed with relief
- 4%
- Last 30 days
- 59
- Rank
- #16 of 188
Since May 2019
+99% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Nov 2, 2026
Most complained-about banks & credit unions
Current complaints by month
The busiest month was July 2026 (118 complaints). Complaints in the last 12 months are up 99% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Current answered last 12 months
- Closed with monetary relief383.3%
- Closed with non-monetary relief20.2%
- Closed with explanation99086.5%
- In progress1059.2%
- Untimely response90.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4580.6% on time
- Relief for customers4/403.9% closed with relief
- Complaint trend0/15+99% vs last year
What Current complaints are about
Top Current problems last 12 months
Inside "Managing an account"
- Problem using a debit or ATM card 449
- Deposits and withdrawals 239
- Funds not handled or disbursed as instructed 140
- Banking errors 83
- Problem accessing account 51
- Problem making or receiving payments 32
Where Current complaints come from
Most complaints: California (246), Texas (199), Florida (198), New York (156), Georgia (140).
Current compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Citizens BankBank accounts | 73 | 2,163 | B |
| 2 | Huntington BankBank accounts | 84 | 2,144 | A |
| 3 | BMO BankBank accounts | 86 | 1,356 | A |
| 4 | Regions BankBank accounts | 71 | 1,300 | B |
| 5 | CurrentBank accounts | 4 | 1,144 | F |
| 6 | Credit KarmaBank accounts | 82 | 963 | A |
| 7 | KeyBankBank accounts | 88 | 939 | A |
| 8 | Morgan StanleyBank accounts | 51 | 511 | C |
Compare side by side: Current vs Citizens Bank · Current vs Huntington Bank · Current vs BMO Bank · Current vs Regions Bank
What people say about Current
All experiencesNo experiences with Current yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Current complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Nov 1, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 31, 2026 | Money transfers & apps | Fraud or scam | In progress |
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 29, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Oct 29, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Oct 28, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | In progress |
| Oct 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 28, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
Questions about Current
How many complaints does Current have?
Current has 2,522 complaints on record since May 2019, including 1,144 in the last 12 months and 59 in the last 30 days. That makes it number 116 of every company by complaints this year.
Does Current respond to complaints?
Yes. Current answered 80.6% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix; 3.7% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 4/100 (grade F).
What do people complain about most with Current?
The most common problems are managing an account (1,010), problem with a lender or other company charging your account (375), closing an account (179).
Is Current legit?
Current is a real company with a public complaint record: consumers have complained about it 2,522 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Current legit? for the signals, red flags and how to protect yourself.
Are complaints about Current going up or down?
Up. There were 1,144 complaints in the last 12 months against 575 in the 12 before (+99%). See every month.
How do I file a complaint against Current?
Complain to Current in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Current complaints come from?
Most come from California (246), Texas (199), Florida (198). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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