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Money transfers & apps

Complaint 12144969 Novo Platform

Explained
Product
Money transfer, virtual currency, or money service · Check cashing service
From
Pennsylvania 191XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 21, 2025Complaint received
  2. Apr 24, 2025Sent to Novo Platform (62 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Novo Platform complaints about fraud or scam

ReceivedAboutIssueStateAnswerOn time
Aug 7, 2026Money transfers & appsFraud or scamCANo timely replyNo
May 11, 2025Money transfers & appsFraud or scamNVExplainedNo
Apr 17, 2025CryptoFraud or scamCAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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