Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 12238007 American Express

Explained
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Minnesota 55412
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 27, 2025Complaint received
  2. Feb 27, 2025Sent to American Express
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with American Express?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See American Express's record

More American Express complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Feb 9, 2026Money transfers & appsLost or stolen money orderWAExplainedYes
Dec 12, 2023Money transfers & appsLost or stolen money orderMAMoney backYes
Sep 19, 2023Money transfers & appsLost or stolen money orderNYExplainedYes
Aug 27, 2020Money transfers & appsLost or stolen money orderNYMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience