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Student loans

Complaint 12306668 Ascendium Education Group

Explained
Product
Student loan · Federal student loan servicing
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
Florida XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 5, 2025Complaint received
  2. Mar 5, 2025Sent to Ascendium Education Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ascendium Education Group complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Jan 16, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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