Case file
Crypto
Complaint 12473911 American Express
Explained- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 13, 2025Complaint received
- Mar 13, 2025Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 25, 2026 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Jun 1, 2025 | Crypto | Other service problem | OR | Explained | Yes |
| Jun 24, 2024 | Money transfers & apps | Other service problem | GA | Explained | Yes |
| Jun 24, 2024 | Money transfers & apps | Other service problem | GA | Explained | Yes |
| Jun 24, 2024 | Money transfers & apps | Other service problem | GA | Explained | Yes |
| Dec 12, 2023 | Money transfers & apps | Other service problem | OH | Explained | Yes |
| Mar 15, 2022 | Money transfers & apps | Other service problem | NY | Explained | Yes |
| Jan 4, 2022 | Money transfers & apps | Other service problem | VA | Explained | Yes |
| Nov 28, 2021 | Money transfers & apps | Other service problem | NY | Fixed | Yes |
| Apr 13, 2021 | Money transfers & apps | Other service problem | NY | Explained | Yes |
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