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Case file

Debt collection

Complaint 12477825 Heartland Payment Systems

Explained
Product
Debt collection · Federal student loan debt
Detail
Attempted to collect wrong amount
From
North Carolina 28214
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 15, 2025Complaint received
  2. Mar 19, 2025Sent to Heartland Payment Systems (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heartland Payment Systems complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedYes
Jan 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jan 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 22, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jul 8, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Jun 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Jan 24, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedNo
Aug 14, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Apr 1, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Mar 3, 2023Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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