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Case file

Auto loans & leases

Complaint 12517587 Primera Financial

Money back
Product
Vehicle loan or lease · Loan
Detail
Billing problem
From
California 91303
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Feb 8, 2025Complaint received
  2. Mar 17, 2025Sent to Primera Financial (37 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Primera Financial complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAExplainedYes
Aug 7, 2025Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedNo
May 9, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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