Credit bureau · complaint record
Primera Financial complaints
Filed under PRIMERA FINANCIAL CORP.
Consumers have filed 10 complaints about Primera Financial since 2024, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is repossession.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #298 of 566
Since September 2024
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Mar 2, 2026
Most complained-about credit bureaus & report companies
Primera Financial complaints by month
The busiest month was May 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Primera Financial answered all time
- Closed with monetary relief110%
- Closed with explanation990%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Primera Financial complaints are about
Top Primera Financial problems
Inside "Managing the loan or lease"
- Problem with additional products or services purchased with the loan 2
- Billing problem 2
Primera Financial compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Primera FinancialCredit reporting | - | 3 | - |
Compare side by side: Primera Financial vs Apple Financing · Primera Financial vs Nav Technologies · Primera Financial vs Opportunity Fund · Primera Financial vs Heritage Financial Group
What people say about Primera Financial
All experiencesNo experiences with Primera Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Primera Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 2, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Feb 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 1, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Aug 19, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 7, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 29, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| May 9, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Feb 8, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Sep 11, 2024 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
Questions about Primera Financial
How many complaints does Primera Financial have?
Primera Financial has 10 complaints on record since September 2024, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Primera Financial respond to complaints?
Yes. Primera Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Primera Financial?
The most common problems are repossession (3), incorrect information on your report (1), improper use of your report (1).
Is Primera Financial legit?
Primera Financial is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Primera Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Primera Financial?
Complain to Primera Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Primera Financial complaints come from?
Most come from California (9), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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