Complaint 12786638 USAA

Explained

Company: USAA
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Fraud or scam
From: Florida 34482
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 3, 2025Complaint received
Apr 3, 2025Sent to USAA
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Oct 22, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Oct 14, 2026	Money transfers & apps	Fraud or scam	MI	Explained	Yes
Oct 9, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Sep 30, 2026	Money transfers & apps	Fraud or scam	LA	Explained	Yes
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Sep 21, 2026	Money transfers & apps	Fraud or scam	TX	Explained	Yes
Sep 11, 2026	Money transfers & apps	Fraud or scam	IL	Explained	Yes
Sep 2, 2026	Money transfers & apps	Fraud or scam	NY	Explained	Yes
Sep 1, 2026	Money transfers & apps	Fraud or scam	TX	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works