Case file
- Product
- Debt or credit management · Mortgage modification or foreclosure avoidance
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 6, 2025Complaint received
- Apr 6, 2025Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about didn't provide services promised
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Debt relief & credit repair | Didn't provide services promised | IL | Fixed | Yes |
| Jul 31, 2026 | Debt relief & credit repair | Didn't provide services promised | AZ | Money back | Yes |
| Feb 17, 2026 | Debt relief & credit repair | Didn't provide services promised | NC | Explained | Yes |
| Feb 11, 2026 | Debt relief & credit repair | Didn't provide services promised | TX | Money back | Yes |
| Nov 25, 2025 | Debt relief & credit repair | Didn't provide services promised | NY | Explained | Yes |
| Sep 20, 2025 | Debt relief & credit repair | Didn't provide services promised | IL | Explained | Yes |
| Sep 11, 2025 | Debt relief & credit repair | Didn't provide services promised | IL | Explained | Yes |
| Jun 20, 2025 | Debt relief & credit repair | Didn't provide services promised | CA | Explained | Yes |
| Mar 19, 2025 | Debt relief & credit repair | Didn't provide services promised | LA | Explained | Yes |
| Feb 10, 2025 | Debt relief & credit repair | Didn't provide services promised | TX | Explained | Yes |
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