Case file
Debt collection
Complaint 1285854 Direct Capital
Explained- Product
- Debt collection · Other (i.e. phone, health club, etc.)
- Detail
- Frequent or repeated calls
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- Mar 17, 2015Complaint received
- Mar 24, 2015Sent to Direct Capital (7 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Direct Capital complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | WA | Explained | Yes |
| Oct 4, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | WA | Explained | Yes |
| Sep 7, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | WI | Explained | Yes |
| Aug 18, 2020 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | CO | Explained | No |
| Jul 21, 2020 | Debt collection | Communication tacticsCalled before 8am or after 9pm | CA | Explained | No |
| May 1, 2020 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | TN | Explained | No |
| Aug 25, 2016 | Debt collection | Communication tacticsUsed obscene/profane/abusive language | OR | Closed | Yes |
| Aug 4, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | UT | Explained | Yes |
| Jul 16, 2016 | Debt collection | Communication tacticsThreatened to take legal action | IL | Explained | No |
| Apr 26, 2016 | Debt collection | Communication tacticsThreatened to take legal action | TX | Explained | No |
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