Complaint log
Direct Capital complaint log
The newest complaints about Direct Capital, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Oct 2, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jan 25, 2022 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Dec 22, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 20, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 4, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 7, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 18, 2020 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 21, 2020 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| May 16, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| May 1, 2020 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Mar 25, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 3, 2020 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Nov 7, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 27, 2016 | Payday & personal loans | Charged fees or interest I didn't expect | Closed |
| Aug 29, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Aug 25, 2016 | Debt collection | Communication tacticsUsed obscene/profane/abusive language | Closed |
| Aug 4, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 16, 2016 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| May 17, 2016 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Apr 26, 2016 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Apr 12, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Closed |
| Apr 6, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
| Oct 15, 2015 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Explained |
| Sep 10, 2015 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Explained |
| Sep 2, 2015 | Debt collection | False statements or representationIndicated committed crime not paying | Explained |
| Sep 1, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Aug 19, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 12, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Aug 10, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Jul 20, 2015 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Jul 10, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 1, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jun 18, 2015 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Jun 8, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| May 18, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 8, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Closed |
| May 6, 2015 | Debt collection | Communication tacticsThreatened to take legal action | Closed |
| Mar 31, 2015 | Debt collection | Communication tacticsThreatened to take legal action | Closed |
| Mar 26, 2015 | Payday & personal loans | Can't contact lender | Closed |
| Mar 20, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Mar 17, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 4, 2015 | Payday & personal loans | Received a loan I didn't apply for | Fixed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works