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Student loans

Complaint 1289314 SIMM Associates

Explained
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
Colorado 80020
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 18, 2015Complaint received
  2. Mar 24, 2015Sent to SIMM Associates (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SIMM Associates complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 18, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanOHExplainedYes
Nov 5, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanCTExplainedYes
Jul 18, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsCAExplainedYes
Apr 28, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceTXExplainedYes
Feb 12, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanFLExplainedYes
Sep 22, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanKYExplainedYes
Aug 12, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanNCExplainedYes
Feb 11, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedCAExplainedYes
Dec 30, 2014Student loansDealing with my lender or servicerReceived bad information about my loanILExplainedYes
Nov 28, 2014Student loansDealing with my lender or servicerReceived bad information about my loanMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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