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Student loans

Complaint 12912786 Ascent

Explained
Company
Ascent
Product
Student loan · Private student loan
Detail
Issues with fees connected to the loan
From
California 95630
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Apr 10, 2025Complaint received
  2. Apr 10, 2025Sent to Ascent
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ascent complaints about issue where my lender is my school

ReceivedAboutIssueStateAnswerOn time
Jan 14, 2026Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedMNExplainedYes
May 16, 2025Student loansIssue where my lender is my schoolIssues with fees connected to the loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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