Student loans
Issue where my lender is my school
Consumers have filed 195 complaints about this, 61 in the last 12 months (-14%), against 61 companies. The most complained-about is Climb Credit. Companies closed 7% of these with relief.
Companies with the most
All time.
In more detail
By month
By state
Latest complaints about this
| Received | Company | About | Issue | Answer |
|---|---|---|---|---|
| Nov 5, 2026 | Ceannate | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Sep 22, 2026 | Sallie Mae | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | In progress |
| Sep 3, 2026 | MOHELA | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | No timely reply |
| Aug 28, 2026 | Climb Credit | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | Explained |
| Aug 24, 2026 | SinglePoint GI | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Aug 8, 2026 | Lockhart, Morris & Montgomery | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Aug 4, 2026 | Climb Credit | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Jul 22, 2026 | Sallie Mae | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Jul 15, 2026 | Baker Recovery Services | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | No timely reply |
| Jul 14, 2026 | KeyBank | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Fixed |
| Jul 13, 2026 | Nelnet | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | Explained |
| Jun 27, 2026 | Goal Structured Solutions | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Jun 26, 2026 | Reliant Capital Solutions | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Jun 23, 2026 | Edfinancial Services | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | Explained |
| Jun 16, 2026 | SIMM Associates | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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