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Case file

Credit cards

Complaint 12957700 TrueAccord

Explained
Company
TrueAccord
Product
Credit card · General-purpose credit card or charge card
Detail
Other problem
From
Michigan 486XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 13, 2025Complaint received
  2. Apr 13, 2025Sent to TrueAccord
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More TrueAccord complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Apr 12, 2026Credit cardsOther features, terms, or problemsAdd-on products and servicesTXExplainedYes
Mar 3, 2026Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
May 6, 2025Credit cardsOther features, terms, or problemsOther problemMDExplainedNo
Jan 16, 2025Credit cardsOther features, terms, or problemsOther problemVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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