Complaint 12964694 Colony Ridge

Explained

Company: Colony Ridge
Product: Mortgage · Conventional home mortgage
Issue: Trouble during payment process
Detail: Interest rate
From: Texas 77005
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 13, 2025Complaint received
Apr 13, 2025Sent to Colony Ridge
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Colony Ridge complaints about trouble during payment process

Received	About	Issue	State	Answer	On time
Dec 31, 2025	Mortgages	Trouble during payment processPayment process	TX	Explained	No
Dec 31, 2025	Mortgages	Trouble during payment processPayment process	TX	Explained	No
Aug 5, 2024	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	TX	Fixed	Yes
Mar 7, 2024	Mortgages	Trouble during payment processInterest rate	TX	Explained	Yes
Dec 22, 2023	Mortgages	Trouble during payment processInterest rate	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works