Complaint log
Colony Ridge complaint log
The newest complaints about Colony Ridge, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Jul 30, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 4, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 29, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 19, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 8, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Dec 31, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 31, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 29, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 11, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 21, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 13, 2025 | Mortgages | Trouble during payment processInterest rate | Explained |
| Aug 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Jun 6, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 21, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Mar 7, 2024 | Mortgages | Trouble during payment processInterest rate | Explained |
| Dec 22, 2023 | Mortgages | Trouble during payment processInterest rate | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works