Case file
Money transfers & apps
Complaint 13197271 HSBC
Explained- Product
- Money transfer, virtual currency, or money service · International money transfer
- From
- -
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 27, 2025Complaint received
- May 22, 2025Sent to HSBC (25 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More HSBC complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| May 26, 2026 | Money transfers & apps | Money was not available when promised | NY | Explained | Yes |
| May 23, 2026 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| May 22, 2026 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
| Nov 17, 2025 | Money transfers & apps | Money was not available when promised | CO | Explained | Yes |
| Nov 7, 2025 | Money transfers & apps | Money was not available when promised | IL | Explained | Yes |
| Nov 5, 2025 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Oct 7, 2025 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Aug 18, 2025 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Mar 28, 2025 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Oct 2, 2024 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
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