Case file
Mortgages
Complaint 13252509 SoFi
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 30, 2025Complaint received
- Apr 30, 2025Sent to SoFi
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | OH | Explained | Yes |
| Sep 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | TX | Explained | Yes |
| Aug 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | TX | Explained | Yes |
| Jul 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | MD | Explained | Yes |
| Jun 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | OH | Explained | Yes |
| Jun 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
| May 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | SC | Explained | Yes |
| May 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | PA | Money back | Yes |
| May 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | FL | Explained | Yes |
| May 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | IN | Explained | Yes |
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