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Case file

Prepaid & gift cards

Complaint 13316488 Self Financial

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Overcharged for a purchase or transfer you did make with the card
From
New York 14211
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 4, 2025Complaint received
  2. Jun 24, 2025Sent to Self Financial (51 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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