Credit bureau · complaint record
Self Financial complaints
Filed under Self Financial Inc.
Consumers have filed 13,249 complaints about Self Financial since 2020, 4,913 of them in the last 12 months (+31% on the year before). It answered 99.3% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 11th most complained-about of 566 credit bureaus & report companies this year.
Weak response record. How it works
- Complaints on record
- 13,249
- Last 12 months
- 4,913
- Answered on time
- 99.3%
- Closed with relief
- 0%
- Last 30 days
- 251
- Rank
- #11 of 566
Since April 2020
+31% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 13, 2026
Most complained-about credit bureaus & report companies
Self Financial complaints by month
The busiest month was January 2026 (542 complaints). Complaints in the last 12 months are up 31% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Self Financial answered last 12 months
- Closed with explanation4,57493.1%
- In progress3396.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time42/4599.3% on time
- Relief for customers0/400% closed with relief
- Complaint trend7/15+31% vs last year
What Self Financial complaints are about
Top Self Financial problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 1,574
- Account information incorrect 1,563
- Information belongs to someone else 1,468
- Old information reappears or never goes away 119
- Information is missing that should be on the report 80
- Personal information incorrect 47
Where Self Financial complaints come from
Most complaints: Texas (1,616), Florida (1,410), Georgia (1,348), California (897), Illinois (752).
Self Financial compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | FIS (Fidelity National Information Services)Credit reporting | 51 | 7,698 | C |
| 2 | TD BankCredit reporting | 68 | 6,183 | B |
| 3 | Ally FinancialCredit reporting | 59 | 6,013 | C |
| 4 | Early Warning Services (Zelle)Credit reporting | 60 | 5,912 | C |
| 5 | Self FinancialCredit reporting | 49 | 4,913 | D |
| 6 | OneMain FinancialCredit reporting | 57 | 3,861 | C |
| 7 | KikoffCredit reporting | 50 | 3,534 | C |
| 8 | Credit AcceptanceCredit reporting | 55 | 3,335 | C |
Compare side by side: Self Financial vs FIS · Self Financial vs TD Bank · Self Financial vs Ally Financial · Self Financial vs Early Warning Services
What people say about Self Financial
All experiencesNo experiences with Self Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Self Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | In progress |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Nov 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
Questions about Self Financial
How many complaints does Self Financial have?
Self Financial has 13,249 complaints on record since April 2020, including 4,913 in the last 12 months and 251 in the last 30 days. That makes it number 41 of every company by complaints this year.
Does Self Financial respond to complaints?
Yes. Self Financial answered 99.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 49/100 (grade D).
What do people complain about most with Self Financial?
The most common problems are incorrect information on your report (4,883), attempts to collect debt not owed (1,389), took or threatened to take negative or legal action (894).
Is Self Financial legit?
Self Financial is a real company with a public complaint record: consumers have complained about it 13,249 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Self Financial legit? for the signals, red flags and how to protect yourself.
Are complaints about Self Financial going up or down?
Up. There were 4,913 complaints in the last 12 months against 3,764 in the 12 before (+31%). See every month.
How do I file a complaint against Self Financial?
Complain to Self Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Self Financial complaints come from?
Most come from Texas (1,616), Florida (1,410), Georgia (1,348). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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