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Credit cards

Complaint 13424306 Preferred Credit

Explained
Product
Credit card · Store credit card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
Texas 75189
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 9, 2025Complaint received
  2. May 22, 2025Sent to Preferred Credit (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Preferred Credit complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Jul 2, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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