Debt collector · complaint record
Preferred Credit complaints
Filed under PREFERRED CREDIT INC
Consumers have filed 433 complaints about Preferred Credit since 2014, 131 of them in the last 12 months (+52% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.
Average response record. How it works
- Complaints on record
- 433
- Last 12 months
- 131
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 4
- Rank
- #174 of 1,963
Since August 2014
+52% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 7, 2026
Most complained-about debt collectors
Preferred Credit complaints by month
The busiest month was February 2026 (17 complaints). Complaints in the last 12 months are up 52% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Preferred Credit answered last 12 months
- Closed with explanation131100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+52% vs last year
What Preferred Credit complaints are about
Top Preferred Credit problems last 12 months
Inside "Took or threatened to take negative or legal action"
- Threatened or suggested your credit would be damaged 39
- Threatened to sue you for very old debt 1
- Collected or attempted to collect exempt funds 1
Where Preferred Credit complaints come from
Most complaints: Texas (108), Florida (61), California (45), Georgia (23), Mississippi (20).
Preferred Credit compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Herbert P. SearsDebt collection | 47 | 135 | D |
| 2 | F.H. Cann & AssociatesDebt collection | 55 | 135 | C |
| 3 | American Profit Recovery, Inc., Marlborough, MA BranchDebt collection | 37 | 133 | D |
| 4 | Ecmc GroupDebt collection | 53 | 131 | C |
| 5 | Preferred CreditDebt collection | 50 | 131 | C |
| 6 | Collection Bureau of the Hudson ValleyDebt collection | 51 | 130 | C |
| 7 | McCarthy, Burgess & WolffDebt collection | 74 | 130 | B |
| 8 | Lloyd & McDanielDebt collection | 55 | 127 | C |
Compare side by side: Preferred Credit vs Herbert P. Sears · Preferred Credit vs F.H. Cann & Associates · Preferred Credit vs American Profit Recovery, Inc., Marlborough, MA Branch · Preferred Credit vs Ecmc Group
What people say about Preferred Credit
All experiencesNo experiences with Preferred Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Preferred Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 14, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 12, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 11, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 10, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Oct 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 28, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 17, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
Questions about Preferred Credit
How many complaints does Preferred Credit have?
Preferred Credit has 433 complaints on record since August 2014, including 131 in the last 12 months and 4 in the last 30 days. That makes it number 412 of every company by complaints this year.
Does Preferred Credit respond to complaints?
Yes. Preferred Credit answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).
What do people complain about most with Preferred Credit?
The most common problems are took or threatened to take negative or legal action (41), incorrect information on your report (97), attempts to collect debt not owed (60).
Is Preferred Credit legit?
Preferred Credit is a real company with a public complaint record: consumers have complained about it 433 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Preferred Credit legit? for the signals, red flags and how to protect yourself.
Are complaints about Preferred Credit going up or down?
Up. There were 131 complaints in the last 12 months against 86 in the 12 before (+52%). See every month.
How do I file a complaint against Preferred Credit?
Complain to Preferred Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Preferred Credit complaints come from?
Most come from Texas (108), Florida (61), California (45). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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