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Mortgages

Complaint 13429414 Webster Bank

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Loan estimate or other related disclosures
From
Rhode Island 02905
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 9, 2025Complaint received
  2. May 9, 2025Sent to Webster Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Webster Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Feb 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCTExplainedYes
Oct 22, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processNYExplainedYes
Oct 28, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresRIExplainedYes
Jan 20, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Dec 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageRIExplainedYes
Aug 30, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCTExplainedYes
Dec 7, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCTExplainedYes
Dec 3, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Oct 15, 2020MortgagesApplying for a mortgage or refinancing an existing mortgage-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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