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Mortgages

Complaint 13530281 SoFi

Explained
Company
SoFi
Product
Mortgage · FHA mortgage
Detail
Delays in the application process
From
California 90621
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 15, 2025Complaint received
  2. May 16, 2025Sent to SoFi (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingOHExplainedYes
Sep 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Aug 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processTXExplainedYes
Jul 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMDExplainedYes
Jun 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHExplainedYes
Jun 11, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
May 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingSCExplainedYes
May 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsPAMoney backYes
May 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
May 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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