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Case file

Mortgages

Complaint 13533925 FB Financial

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Florida 33914
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 15, 2025Complaint received
  2. May 15, 2025Sent to FB Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FB Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyMEExplainedYes
Apr 6, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
Sep 16, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TNExplainedYes
Sep 12, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
Aug 8, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceALExplainedYes
Aug 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Aug 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Aug 6, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jul 11, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceALExplainedYes
Jun 10, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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