Complaint log
FB Financial complaint log
The newest complaints about FB Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 22, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 18, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Jul 9, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 8, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 6, 2026 | Bank accounts | Managing an accountDeposits or withdrawals | Explained |
| Feb 24, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jan 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 20, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Sep 16, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Sep 12, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 22, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Aug 8, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 7, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 7, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 6, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 11, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 2, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 10, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 15, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 14, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Mar 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 5, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 27, 2024 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Dec 10, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 15, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 18, 2024 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Oct 9, 2024 | Mortgages | Trouble during payment processLien release | Explained |
| Sep 27, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 4, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Aug 29, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 18, 2024 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 8, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Aug 7, 2024 | Payday & personal loans | Getting a line of credit | Explained |
| Jul 23, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 19, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 15, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 25, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 3, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 3, 2024 | Crypto | Fraud or scam | Explained |
| Mar 12, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 1, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 12, 2023 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Oct 15, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 16, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 31, 2023 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 10, 2023 | Mortgages | Closing on a mortgage | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works