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Mortgages

Complaint 13592296 SHM Holdings

Explained
Product
Mortgage · VA mortgage
Detail
Confusing or misleading advertising or marketing
From
Texas 77433
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 19, 2025Complaint received
  2. May 19, 2025Sent to SHM Holdings
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SHM Holdings complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
May 15, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Aug 26, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageAZMoney backYes
Jul 20, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageORExplainedYes
Jul 18, 2021MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Mar 29, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Mar 10, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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