Complaint 13609744 Challenge Financial Services

Explained

Company: Challenge Financial Services
Product: Vehicle loan or lease · Loan
Issue: Problems at the end of the loan or lease
Detail: Problem while selling or giving up the vehicle
From: California 92679
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

May 21, 2025Complaint received
Jul 9, 2025Sent to Challenge Financial Services (49 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Challenge Financial Services complaints about problems at the end of the loan or lease

Received	About	Issue	State	Answer	On time
Jun 17, 2021	Auto loans & leases	Problems at the end of the loan or leaseProblem while selling or giving up the vehicle	CA	Explained	Yes
Nov 5, 2019	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	CA	Fixed	No
Sep 26, 2019	Auto loans & leases	Problems at the end of the loan or leaseProblem with paying off the loan	CA	Explained	Yes
Feb 13, 2018	Auto loans & leases	Problems at the end of the loan or leaseProblem while selling or giving up the vehicle	CA	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works