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Case file

Mortgages

Complaint 13787817 Synovus Bank

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Payment process
From
South Carolina 29926
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 29, 2025Complaint received
  2. May 29, 2025Sent to Synovus Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synovus Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Aug 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Mar 6, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes
Feb 21, 2024MortgagesTrouble during payment processPaying off the loanPAExplainedYes
Feb 6, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jan 10, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCTExplainedYes
Jul 20, 2023MortgagesTrouble during payment processFLExplainedYes
Jul 14, 2023MortgagesTrouble during payment processFLExplainedYes
Apr 28, 2023MortgagesTrouble during payment processFLExplainedYes
Mar 14, 2023MortgagesTrouble during payment processSCExplainedYes
Feb 12, 2023MortgagesTrouble during payment processFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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