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Auto loans & leases

Complaint 13808705 Capital Auto Financial

Explained
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
California 923XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 30, 2025Complaint received
  2. Sep 3, 2025Sent to Capital Auto Financial (96 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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