Case file
Mortgages
Complaint 13809647 Home Point Financial
No timely reply- Product
- Mortgage · USDA mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- Untimely response
- On time
- No
- May 30, 2025Complaint received
- Jul 21, 2025Sent to Home Point Financial (52 days later)
- AnsweredUntimely response
Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.
More Home Point Financial complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 22, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NJ | Explained | No |
| Sep 10, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NC | Explained | Yes |
| Sep 3, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | TX | Explained | Yes |
| Sep 1, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | RI | Explained | Yes |
| Aug 22, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Aug 15, 2023 | Mortgages | Trouble during payment process | NJ | Money back | No |
| Jul 25, 2023 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Jul 21, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jul 14, 2023 | Mortgages | Trouble during payment process | AL | Explained | Yes |
| Jul 3, 2023 | Mortgages | Trouble during payment process | GA | Explained | Yes |
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