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Complaint log

Home Point Financial complaint log

The newest complaints about Home Point Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 30, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDNo timely replyNo
Sep 24, 2023MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Sep 22, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedNo
Sep 10, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceNCExplainedYes
Sep 3, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Sep 1, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanRIExplainedYes
Aug 22, 2023MortgagesTrouble during payment processFLExplainedYes
Aug 19, 2023Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyFLExplainedYes
Aug 15, 2023MortgagesTrouble during payment processNJMoney backNo
Jul 25, 2023MortgagesTrouble during payment processNYExplainedYes
Jul 21, 2023MortgagesTrouble during payment processTXExplainedYes
Jul 14, 2023MortgagesTrouble during payment processALExplainedYes
Jul 3, 2023MortgagesTrouble during payment processGAExplainedYes
Jun 23, 2023MortgagesTrouble during payment processWIExplainedYes
Jun 14, 2023MortgagesTrouble during payment processAZExplainedYes
Jun 10, 2023MortgagesStruggling to pay mortgageTXExplainedYes
Jun 3, 2023MortgagesTrouble during payment processOKExplainedYes
Jun 1, 2023MortgagesTrouble during payment processFLExplainedYes
May 21, 2023MortgagesTrouble during payment processGAExplainedYes
May 17, 2023MortgagesTrouble during payment processCAExplainedYes
May 16, 2023MortgagesTrouble during payment processFLExplainedYes
May 14, 2023MortgagesTrouble during payment processCAExplainedYes
May 10, 2023MortgagesTrouble during payment processFLExplainedYes
May 2, 2023MortgagesTrouble during payment processFLExplainedYes
Apr 26, 2023MortgagesTrouble during payment processTNExplainedYes
Apr 23, 2023MortgagesTrouble during payment processFLExplainedYes
Apr 5, 2023MortgagesTrouble during payment processFLExplainedYes
Mar 30, 2023MortgagesTrouble during payment processGAExplainedYes
Mar 29, 2023MortgagesTrouble during payment processGAExplainedYes
Mar 18, 2023MortgagesTrouble during payment processFLExplainedYes
Mar 16, 2023MortgagesTrouble during payment processTXExplainedYes
Mar 14, 2023MortgagesTrouble during payment processVAExplainedYes
Feb 21, 2023MortgagesStruggling to pay mortgageNVExplainedYes
Feb 16, 2023MortgagesStruggling to pay mortgageMOExplainedYes
Feb 10, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNJExplainedYes
Feb 6, 2023MortgagesTrouble during payment processTXExplainedYes
Feb 6, 2023MortgagesTrouble during payment processFLExplainedYes
Feb 2, 2023MortgagesTrouble during payment processSCExplainedYes
Jan 30, 2023MortgagesTrouble during payment processVAExplainedYes
Jan 27, 2023MortgagesTrouble during payment processFLExplainedYes
Jan 26, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Jan 20, 2023MortgagesClosing on a mortgageNJExplainedYes
Jan 17, 2023MortgagesTrouble during payment processTXExplainedYes
Jan 9, 2023MortgagesTrouble during payment processILExplainedYes
Jan 6, 2023MortgagesStruggling to pay mortgageNVExplainedYes
Jan 5, 2023MortgagesIncorrect information on your reportInformation belongs to someone elseALExplainedYes
Jan 4, 2023MortgagesTrouble during payment processILExplainedYes
Dec 30, 2022MortgagesTrouble during payment processORExplainedYes
Dec 27, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 23, 2022MortgagesTrouble during payment processWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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