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Case file

Money transfers & apps

Complaint 13819263 MoneyGram

Explained
Company
MoneyGram
Product
Money transfer, virtual currency, or money service · International money transfer
From
California 94040
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 31, 2025Complaint received
  2. May 31, 2025Sent to MoneyGram
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MoneyGram complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Money transfers & appsConfusing or missing disclosuresMNIn progressYes
May 11, 2026Money transfers & appsConfusing or missing disclosuresMOExplainedYes
May 5, 2026Money transfers & appsConfusing or missing disclosuresOHExplainedYes
Dec 19, 2025Money transfers & appsConfusing or missing disclosuresCAMoney backYes
Aug 23, 2025Money transfers & appsConfusing or missing disclosuresMNMoney backYes
May 8, 2025Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Apr 23, 2025Money transfers & appsConfusing or missing disclosuresIAExplainedYes
Oct 21, 2023Money transfers & appsConfusing or missing disclosuresRIExplainedYes
Jun 7, 2023Money transfers & appsConfusing or missing disclosuresINExplainedYes
Apr 20, 2023Money transfers & appsConfusing or missing disclosuresSDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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