Case file
Credit cards
Complaint 13825547 Optum Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 31, 2025Complaint received
- Jul 16, 2025Sent to Optum Bank (46 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Optum Bank complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 8, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MN | Explained | Yes |
| Jul 13, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CT | Explained | Yes |
| May 12, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| Mar 16, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | OH | Explained | Yes |
| Mar 7, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CA | Explained | Yes |
| Feb 27, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Jun 15, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TX | Explained | Yes |
| Oct 16, 2024 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | LA | Explained | Yes |
| Aug 2, 2023 | Credit cards | Problem with a purchase shown on your statementOvercharged for something you did purchase with the card | CO | Explained | Yes |
| Apr 20, 2023 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
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