Case file
Mortgages
Complaint 14215112 Chrysalis
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue with the loan closing
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 23, 2025Complaint received
- Aug 6, 2025Sent to Chrysalis (44 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Chrysalis complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 9, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | SC | Explained | Yes |
| Apr 3, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | OR | Explained | Yes |
| Mar 26, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | SC | Explained | Yes |
| Feb 2, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | PA | Explained | Yes |
| Dec 20, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | PA | Explained | Yes |
| Oct 10, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | CA | Money back | Yes |
| Aug 26, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | GA | Explained | Yes |
| Aug 12, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | IA | Explained | Yes |
| Dec 21, 2023 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | IA | Explained | Yes |
| Apr 1, 2021 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
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