Case file
Credit reporting
Complaint 14257335 Fiserv Finxact Core
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 24, 2025Complaint received
- Jul 1, 2025Sent to Fiserv Finxact Core (7 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Fiserv Finxact Core complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 14, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jan 26, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | MO | Explained | Yes |
| Dec 5, 2025 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | GA | Explained | Yes |
| Oct 6, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | NE | Explained | Yes |
| Jun 3, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | IN | Explained | Yes |
| May 25, 2025 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | NV | Explained | Yes |
| Apr 28, 2025 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | TN | Explained | Yes |
| Apr 6, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Jan 26, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Oct 31, 2023 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | NC | Explained | Yes |
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