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Student loans

Complaint 1430134 Student Loan Processing Direct

Money back
Product
Student loan · Non-federal student loan
Detail
Qualify for a better loan than offered
From
Texas 778XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 19, 2015Complaint received
  2. Jul 27, 2015Sent to Student Loan Processing Direct (38 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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