Loan servicer · complaint record
Student Loan Processing Direct complaints
Filed under Student Loan Processing Direct, INC
Consumers have filed 1 complaint about Student Loan Processing Direct since 2015, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is getting a loan.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since June 2015
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jun 19, 2015
Student Loan Processing Direct complaints by month
The busiest month was June 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Student Loan Processing Direct answered all time
- Closed with monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Student Loan Processing Direct problems
Inside "Getting a loan"
- Qualify for a better loan than offered 1
Student Loan Processing Direct compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Student Loan Processing DirectStudent loans | - | 0 | - |
Compare side by side: Student Loan Processing Direct vs Earnest · Student Loan Processing Direct vs College Ave Student Loan Servicing · Student Loan Processing Direct vs Meritize Financial · Student Loan Processing Direct vs LendKey Technologies
What people say about Student Loan Processing Direct
All experiencesNo experiences with Student Loan Processing Direct yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Student Loan Processing Direct complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 19, 2015 | Student loans | Getting a loanQualify for a better loan than offered | Money back |
Questions about Student Loan Processing Direct
How many complaints does Student Loan Processing Direct have?
Student Loan Processing Direct has 1 complaint on record since June 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Student Loan Processing Direct respond to complaints?
Yes. Student Loan Processing Direct answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Student Loan Processing Direct?
The most common problems are getting a loan (1).
Is Student Loan Processing Direct legit?
Student Loan Processing Direct is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Student Loan Processing Direct legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Student Loan Processing Direct?
Complain to Student Loan Processing Direct in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Student Loan Processing Direct complaints come from?
Most come from Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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