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Mortgages

Complaint 14309 Santander Bancorp

Explained
Product
Mortgage · Other mortgage
From
Puerto Rico 00983
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 17, 2012Complaint received
  2. Jul 10, 2012Sent to Santander Bancorp (175 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bancorp complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2017MortgagesLoan servicing, payments, escrow accountPRExplainedYes
Sep 1, 2016MortgagesLoan servicing, payments, escrow accountPRExplainedYes
Jul 13, 2016MortgagesLoan servicing, payments, escrow account-ExplainedYes
May 27, 2016MortgagesLoan servicing, payments, escrow accountPRExplainedYes
Mar 25, 2016MortgagesLoan servicing, payments, escrow accountPRExplainedYes
Jun 10, 2015MortgagesLoan servicing, payments, escrow accountALExplainedYes
Oct 3, 2014MortgagesLoan servicing, payments, escrow accountPRExplainedYes
Jun 7, 2014MortgagesLoan servicing, payments, escrow accountPRExplainedYes
Apr 2, 2012MortgagesLoan servicing, payments, escrow accountPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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