Bank · complaint record
Santander Bancorp complaints
Consumers have filed 165 complaints about Santander Bancorp since 2012, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is account opening, closing, or management.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 165
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2012
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Jan 3, 2021
Santander Bancorp complaints by month
The busiest month was May 2014 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Santander Bancorp answered all time
- Closed with explanation15895.8%
- Closed74.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Santander Bancorp complaints are about
Top Santander Bancorp problems
Where Santander Bancorp complaints come from
Most complaints: Puerto Rico (123), Pennsylvania (3), New York (2), New Jersey (2), Florida (2).
Santander Bancorp compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Santander BancorpBank accounts | - | 0 | - |
Compare side by side: Santander Bancorp vs Bancfirst · Santander Bancorp vs Banner · Santander Bancorp vs Customers Bancorp · Santander Bancorp vs RBC Bank
What people say about Santander Bancorp
All experiencesNo experiences with Santander Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Santander Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 3, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2020 | Bank accounts | Closing an accountFees charged for closing account | Explained |
| Aug 17, 2020 | Mortgages | Trouble during payment process | Explained |
| Aug 5, 2020 | Bank accounts | Managing an accountBanking errors | Explained |
| Jul 29, 2020 | Bank accounts | Managing an accountFee problem | Explained |
| Jul 17, 2020 | Bank accounts | Managing an accountFee problem | Explained |
| May 26, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| May 16, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Feb 26, 2020 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Dec 27, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 26, 2019 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Dec 26, 2019 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
Questions about Santander Bancorp
How many complaints does Santander Bancorp have?
Santander Bancorp has 165 complaints on record since January 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Santander Bancorp respond to complaints?
Yes. Santander Bancorp answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Santander Bancorp?
The most common problems are account opening, closing, or management (22), deposits and withdrawals (16), loan modification,collection,foreclosure (15).
Is Santander Bancorp legit?
Santander Bancorp is a real company with a public complaint record: consumers have complained about it 165 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Santander Bancorp legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Santander Bancorp?
Complain to Santander Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Santander Bancorp complaints come from?
Most come from Puerto Rico (123), Pennsylvania (3), New York (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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