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Bank accounts

Complaint 14445945 NBT Bancorp

Explained
Product
Checking or savings account · Checking account
Detail
Non-sufficient funds and associated fees
From
New York 139XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 3, 2025Complaint received
  2. Jul 3, 2025Sent to NBT Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about problem caused by your funds being low

ReceivedAboutIssueStateAnswerOn time
Sep 23, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesPAExplainedYes
Sep 9, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsNYExplainedYes
Sep 4, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAMoney backYes
Dec 31, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYExplainedYes
Nov 19, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCTExplainedYes
Sep 30, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAMoney backYes
Nov 19, 2024Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNYMoney backYes
Aug 2, 2023Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYMoney backYes
Oct 14, 2021Bank accountsProblem caused by your funds being lowLate or other feesMAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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