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Bank accounts

Complaint 14559036 Central Bancompany

Explained
Product
Checking or savings account · Savings account
Detail
Funds not received from closed account
From
Texas 75025
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 9, 2025Complaint received
  2. Jul 10, 2025Sent to Central Bancompany (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Central Bancompany complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Jul 1, 2026Bank accountsClosing an accountCan't close your accountMOMoney backYes
Apr 1, 2025Bank accountsClosing an accountFunds not received from closed accountKSExplainedYes
Mar 26, 2024Bank accountsClosing an accountFees charged for closing accountMOExplainedYes
Sep 5, 2023Bank accountsClosing an accountCompany closed your accountMOExplainedYes
Jul 28, 2023Bank accountsClosing an accountFunds not received from closed accountOKMoney backYes
May 19, 2023Bank accountsClosing an accountCan't close your accountINExplainedYes
Mar 15, 2023Bank accountsClosing an accountCompany closed your accountCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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