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Case file

Prepaid & gift cards

Complaint 14600396 Extra

Explained
Company
Extra
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting information about the card
From
Florida 337XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 11, 2025Complaint received
  2. Jul 11, 2025Sent to Extra
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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