Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 14665249 BitGo

Explained
Company
BitGo
Product
Money transfer, virtual currency, or money service · International money transfer
From
-
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Jul 15, 2025Complaint received
  2. Jul 15, 2025Sent to BitGo
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with BitGo?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See BitGo's record

More BitGo complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Aug 26, 2025CryptoMoney was not available when promisedILExplainedYes
Mar 7, 2025CryptoMoney was not available when promisedNHExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience