Case file
Credit cards
Complaint 14843957 Exto
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 23, 2025Complaint received
- Jul 23, 2025Sent to Exto
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Exto complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 17, 2026 | Credit cards | Other features, terms, or problemsAdd-on products and services | OH | Explained | Yes |
| Sep 10, 2026 | Credit cards | Other features, terms, or problemsOther problem | GA | Explained | Yes |
| Aug 26, 2026 | Credit cards | Other features, terms, or problemsOther problem | GA | Explained | Yes |
| Aug 25, 2026 | Credit cards | Other features, terms, or problemsOther problem | OH | Explained | Yes |
| Aug 16, 2026 | Credit cards | Other features, terms, or problemsOther problem | NE | Explained | Yes |
| Aug 13, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | TX | Explained | No |
| Aug 8, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | TX | Explained | Yes |
| Aug 4, 2026 | Credit cards | Other features, terms, or problemsOther problem | MO | Explained | Yes |
| Jul 25, 2026 | Credit cards | Other features, terms, or problemsOther problem | LA | Explained | Yes |
| Jul 24, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | TX | Explained | Yes |
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